Published On: Fri, Jul 10th, 2015

Can Startup Businesses Really Communicate Solely Through Internet Channels?

The advancements in computer and internet technology have undoubtedly changed the business world for the better. One of the biggest beneficiaries has been entrepreneurs looking to build successful companies from scratch. Opportunities for startup companies are at an all-time high, and there have been many success stories throughout recent years.

worldThere are many reasons behind the increased landscape. But one of the main contributions is the improved communication facilities. At the click of a few buttons, you can drag up information from anywhere in the world. This allows traders to source liquidation stock, even from overseas, with minimal fuss. Meanwhile, other business owners can form positive relationships with companies from all over the globe.

Quite simply, the improved communication resources have made running a business far easier. The competition may be fiercer than ever, but there are always ways around it. Nonetheless, at a time where face-to-face communication is at a low, building relationships of trust can be a challenge in itself.

Internet services are a fantastic tool. Company websites are essentially the new business card and are the gateway to creating a lasting first impression. A well designed, easily navigated site will create a positive feeling about the company. It is one of the most important marketing tools at your disposal. However, while it does provide a 24/7 stream of information to customers or other businesses, the lack of direct communication can pose a problem.

There are ways to combat this. Using social media platforms like Twitter and Instagram are brilliant ways of advertising the brand and its products. However, you shouldn’t understand the power that they possess in terms of building solid relationships. Offering quick responses to user questions and problems can promote the professional vibe to all of your followers, not just the individual in need.

This does launch a solid foundation, but some people will still have apprehensions about dealing with someone behind a computer screen. In the absence of face-to-face communication, verbal talking is the next best solution.

Setting up a company Skype account can allow clients to contact you directly from their computer or portable device. Unfortunately, conversations will only take place when you are both online. Quite frankly, most startup businesses don’t have the time to sit around waiting for contact. These services are still beneficial to the company, especially as they make conference calls easier. However, they are best used at specific times rather than a stream of around the clock communication.

If you want to offer your customers and clients a source of verbal communication at any time, then the telephone is still the number one solution. It might not always be possible to answer calls. However, an automated call collection and receptionist service like zintel.com.au makes it far easier to stay on top. Even if that means diverting until a more convenient time.

In an ideal world, every business owner would like to have the opportunity of communicating face-to-face. After all, that is the easiest way to form a long-lasting relationship of trust. That isn’t always possible in today’s world, especially when dealing with clients living thousands of miles away. Fortunately, with the help of a telephone and internet services, you can still make your company a success.